Frequently asked questions (FAQs)

How long will it take for my item to be delivered?

Orders are sent to our fulfilment company who will dispatch your order. All items sent via Royal Mail will be sent with second-class delivery. We aim to have your item delivered within seven to ten days of ordering.

Peng Pocket Guide orders will be sent by courier, once payment has been confirmed please allow up to 28 days for delivery.

k3e,rged for delivery?

All items have been weighed (including packaging) to calculate shipping costs and are inclusive of packaging and picking costs.

Weight

UK

Europe (including Republic of Ireland)

Worldwide

0 – 200g (Letter)

£2.80

£10.50

£11.50

200g – 750g (Large letter)

£4.45

£10.50

£15.00

750g – 2kg (Small parcel)

£4.20

£14.50

£23.00

2kg – 4kg (Medium parcel)

£9.50

£26.50

£41.50

4kg – 30kg (Large parcel)

£14.00

POA

POA

30kg+ (extra large parcel)

£26.50

POA

POA

Overseas orders

If you're looking to make a large order (by weight, listed as POA in table above) outside of the UK, please get in touch with us on [email protected] with what you would like to order and we can provide a bespoke postage cost. 

If your delivery address is outside the UK, please be aware that you may be required to pay additional taxes/duties upon delivery - check the customs rules for your chosen country for more information.