Remote consultations include video consultations (e.g. Skype, FaceTime, WhatsApp, or other commercial products), telephone consultation, email and mobile messaging. Setting up remote consultation options normally requires time, planning and incremental introduction.
However, in these extenuating circumstances the British Dietetic Association (BDA) encourages a more rapid approach to implementation to minimise risks of exposure to COVID-19 to patients, the public and healthcare staff.